We are looking for new team members, to join our brilliant inbound customer care teams, as our business continues to grow.
This inbound customer care role requires someone caring and conversational with a positive attitude. Your core role will be assisting our clients who are taking out a new travel policy or have questions around their existing cover. This helps to provide our clients with clarity and peace of mind that they will be covered on their holiday. In this team, you will also have the opportunity to support and guide our clients should they need to make a claim.
This is a newly created role in our business which has been created due to continued growth. As part of our small but highly efficient Underwriting team, you will be responsible for the development, design and modification of insurance products and for ensuring that the portfolio is compliant with all the relevant regulations in our industry.
The role will be varied and you will have the opportunity to work collaboratively with key areas in our business, primarily Sales, Claims and our Customer Care teams.