Job Vacancies

New Zealand Job Vacancies

Contact Centre Consultant - Full Time Positions

We are looking for new team members, to join our brilliant inbound contact centre team, as our business continues to grow.

This inbound call centre role requires someone caring and conversational with a positive attitude. Your core role will be assisting our clients who are taking out a new travel policy or have questions around their existing cover.  This helps to provide our clients with clarity and peace of mind that they will be covered on their holiday.  In this team, you will also have the opportunity to support and guide our clients should they need to make a claim. 

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Contact Centre Consultant - Medical Assessment Team

We are looking for new team members, to join our brilliant inbound contact centre team, as our business continues to grow.  This inbound call centre role requires someone caring and conversational with a positive attitude. Your core role will be assisting our customers who have pre-existing medical conditions to determine what Travel Insurance we may be able to offer them for their holiday.

You do not need to have a medical background for this role, but an interest and general understanding of the area will certainly help.

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Claims Consultant

One of our team is leaving us and so we are searching for a new Claims Consultant to join our team. 

The Claims Consultant is a front line position providing exceptional customer service, solutions and advice to our travel insurance customers who may have experienced situations whilst travelling and are now needing to lodge a travel claim.  In this role you will work with our customers to understand their claim details and provide information, solutions and also determine claim outcomes utilising travel insurance policies.

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