Allianz Partners New Zealand products have won the silver Reader's Digest Quality Service Award for Pet Insurance and Travel Insurance.
AA Pet Insurance and AA Travel Insurance, both partnerships between Allianz Partners New Zealand and NZAA, were highly commended in their respective categories. Every year, Reader's Digest surveys 1,500 New Zealanders to discover the most trusted brands and services.
Allianz Partners New Zealand Chief Operating Officer Kevin Blyth says the awards are a great endorsement because they are customer-service based.
"We're proud to partner with some of New Zealand's most trusted brands to provide insurance for their customers. This achievement reflects our focus to put the customer at the heart of everything we do and add value to our partners."
AA Pet and Travel Insurance General Manager Mark Savage is pleased the services are resonating with New Zealanders.
"We've been hearing great feedback from customers who have used AA Pet and AA Travel Insurance. This is an especially exciting outcome for AA Pet Insurance, which was launched in October 2018. For New Zealanders to recognise customer service excellence in AA Pet just a year after its launch is a fantastic achievement."
Research is conducted annually by the independent research agency, Catalyst Research. According to a study published by Reader's Digest, more than 9 in 10 New Zealanders would be more likely to buy a product that had won an award.